Join our team! >> Host / Hostess - Part-time
Host / Hostess - Part-time
Summary
Title:Host / Hostess - Part-time
ID:1004
Business Unit:Miller's Smorgasbord
Location:Ronks, PA
Position:Miller's Smorgasbord Host/Hostess
Description
millers

Providing Employment Opportunities in Lancaster County Since 1929!

Few restaurants can claim 93 years in business, but we can at Miller’s Smorgasbord. We are a Lancaster County institution, known in Lancaster County and throughout the Mid-Atlantic and New England regions. We’ve survived the Great Depression, recessions, Amish polio and now the COVID pandemic – so we must be doing a few things right. And to what do we owe our ongoing success –our exceptional staff and solid management team of course!

Here is your opportunity to be part of an exceptional team at Miller’s Smorgasbord.

Our business is booming, and we are seeking a Host/Hostess who takes pride in his or her work, and ownership of the position to ensure we are living up to our high standards.

What we expect from you:

  • A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
  • Self-starter who owns the responsibilities of the role
  • Reliable transportation and a commitment to show up on time to every shift - ready to work hard alongside your teammates
  • Your commitment to our values of diversity, integrity, excellence, accountability, community, but especially - your willingness to have FUN!

Here’s what we offer to you:

  • Ability to earn unlimited employee referral bonuses at $375 each – refer a hardworking friend, they get hired and you earn some extra cash!
  • Opportunity to be part of something bigger (Thomas E. Strauss, Inc.) – work in your business unit, but choose to make extra cash or gain varied experience working in other businesses within the hospitality group. The more you know, the more you grow!
  • Excellent benefits package
  • Competitive pay
  • A “work-to-live”, not a “live-to-work” workplace!

Miller’s Smorgasbord is part of the Thomas E. Strauss, Inc., hospitality group. Our other businesses include AmishView Inn and Suites, Smokehouse BBQ and Brews, The Quilt Shop at Miller’s, The Bakery at Miller’s and Locally Made Food Shop.


Host/Hostess - Part-time Available

Position Summary

The Miller's Smorgasbord Host/Hostess is responsible for the warm friendly immediate greeting of the guest.  The host position has three different types of positions, which includes greeting the guest including coach groups, escorting our guests to their table and the control host position managing the entire flow of guests efficiently.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Perform opening and closing procedures per company guidelines
  • Greet, seat, and present menus to guests
  • Plan ahead to have tables available for reservations
  • Take guest information and quote accurate wait times if tables are not immediately available
  • Knowledge of table availability in section at all times
  • Maintain assigned section to provide efficient table turnover in timely and fair manner
  • Use and update table management computer system as needed
  • Occasionally greet and procedure coach groups to their reserved areas
  • Assist in bussing and setting tables as needed
  • Maintain neat, clean and safe host podium work area
  • Clean, organize, and stock menus at the host area
  • Conduct general restroom cleaning per specs
  • Maintain verbal communication with team members, servers, and management
  • Occasionally communicate with reservations department via phone system
  • Interact with guests as they leave the restaurant to ensure positive dining experience
  • Other duties as directed

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Display positive, professional and enthusiastic attitude
  • Weekends and evenings
  • Ability to follow safety protocols
  • Excellent verbal communication skills
  • Ability to read and write
  • Ability to work under pressure in fast paced environment
  • Teamwork 
  • Organizational skills
  • Multi-task oriented
  • Knowledge of workplace safety and emergency procedures
  • Thoroughness and attention to detail
  • Time management
  • High degree of quality in all work produced
 

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. Employee is regularly exposed to kitchen equipment (e.g., oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chef's knives).

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Updated SO 02/26/2023 (-)

This opening is closed and is no longer accepting applications
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The official job site of Thomas E. Strauss, Inc., a family-owned, Lancaster County based hospitality group, including AmishView Inn & Suites, Miller’s Smorgasbord, Miller’s Bakery, Smokehouse BBQ and Brews, Plain & Fancy Farm, Locally Made Food Shop and The Quilt Shop at Miller’s.

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